Technology 

Digicel Enhances Customer Care in Retail Stores

On November 1, Digicel introduced a new team of customer care agents in both our Hills Park and Redcliffe Street Stores.  The team, headed by Athena Joseph will play a critical role in delivering after sales support to all Digicel customers on island. Customers with queries related to their mobile or Home Internet LTE account can speak directly to the team.  These queries can range from postpaid bill enquiries and account charges, to Data plan activations for prepaid and upgrades for LTE Home Internet plans.  Customers are encouraged to visit…

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Business CARICOM Economic Foreign Affairs Regional News Technology 

Russia in the Caribbean – A New Dawn; First ever joint Russian/Eurasian-Caribbean economic, media and academic forum

November perhaps represents a new ‘Dawn’ for the Caribbean, with humble beginnings in the spice isle of Grenada, with one of the most powerful nations in the world – Russia tabling an interesting proposal. So, what was Russia doing in the tiny Caribbean island of Grenada? Ushering a New Dawn of course. This is the intrepid title given to a full day forum with some of the biggest names in academia, media and economic entities. The event saw regional journalist, Russian academia, tech and financial businessmen from Russia, USA and…

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Disaster Management Technology 

Digicel Announces Full Service Resumption in Barbuda Following Hurricane Irma

Service is now100 per cent restored for Digicel customers in Barbuda. It now means that Barbudans returning to the island with the aim of rebuilding their lives following the island-wide evacuation after Hurricane Irma, will have much-needed communication for their return to normalcy.  According to Janice Sutherland, Digicel Antigua and Barbuda CEO, “It’s a challenging road ahead and an emotionally-wrenching process for Barbudans. It was critical to have communications in place and we are happy that the network is now fully operational.” Digicel will continue to work with the authorities…

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Climate Change Environment Technology 

Molwyn Receives New ‘Privately Registered’ Donor Funded Tesla Model X

In another bold move, Minister of Health and the Environment Molwyn Joseph signaled his continued commitment to his government’s green and environmentally friendly initiatives by officially accepting the keys to an Eco-Friendly Tesla Model X vehicle on Tuesday. During the handing over ceremony in the parking lot of the Environment Department at Botanical Gardens, a smiling Minister Joseph gracefully accepted the keys to the spanking new black Sports Utility Vehicle (SUV). Moments before accepting the keys, the Health and Environment Minister disclosed at a press conference that the citizens and…

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Technology 

Digicel Opens 2nd New Look Store at Hills Park

A little more than a week following the opening of its new retail Experience store at Redcliffe Street, St. John’s, Digicel has opened a 2nd new model store at Hills Park, Friars Hill Road. The Hills Park team stand ready to facilitate all customer requests, as they strive to ensure that the customer’s total communications needs are met. Visitors to the ‘Experience store’ on Monday the 16th, October will enjoy double the credit on all Top Up of $20 or more. Digicel’s Hills Park Experience Store will open Monday – Friday 8:00am – 5:00pm and on Saturdays from 8:00am…

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Education Technology Youth 

Early Exposure to Technology Training is Essential for Developing Solvers in Our Region

Starting October 9th, 2017, iLabGlobal will expand its unique Computational Thinking after-school program at its new location on the Old Parham Road upstairs in the Quality Muffler building complex.   Founder of iLabGlobal, Ms. Makŏ Williams, has been testing technology training for the past two and a half years, offering technology for various demographics. The company has developed a level-by-level technology-training program from the primary level and up to tertiary. The company has expanded its product, offering courses for the primary school student, the secondary school student in mobile game, app…

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Regional News Technology 

CW announces partial restoration of mobile networks in Dominica

PRESS RELEASE: Caribbean telecoms leader Cable & Wireless Communications  (C&W) today announced that it has begun the successful restoration of mobile services to Dominica.  The island’s infrastructure, including its communications networks, suffered significant impact from Category 5 Hurricane Maria, which made landfall in Dominica on Monday night. The Company also announced the extension of free credit to help mobile customers communicate with family and friends. As the devastating winds of Hurricane Maria died down, there was little or no news coming from the island of Dominica to allay the fears of families…

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Disaster Management Technology 

Digicel Says it Continues to Work on Restoring Service in Areas Affected by Hurricane Maria

Digicel has advised that it is experiencing some network issues due to torrential rain and high winds across Antigua, as a result of the passing of Maria, swiftly on the heels of Hurricane Irma. These issues are said to be confined to some sections of the country. “Digicel’s technical team is working tirelessly on the issues and hope to have them resolved in the shortest time possible,” the company said in a statement. It added that while service is available in most areas, Digicel will continue to monitor the overall network performance at all times….

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Disaster Management Technology 

Cable & Wireless Charitable Foundation Launched with US$500K Donation to Support Hurricane Relief

Further to its recently announced relief efforts in the aftermath of Hurricane Irma and Maria – including expertise deployment, humanitarian aid drops and free calls for impacted customers – C&W Communications (C&W) today launched the Cable & Wireless Charitable Foundation (‘the Foundation’), with seed funding of US$500K to help support humanitarian efforts across the region. The initial primary purpose of the Foundation will be to serve as a fundraising hub, enabling monies raised to be directed to local, regional and international agencies to execute projects in affected territories. In the…

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Disaster Management Technology 

C&W Communications Joins Major Relief Effort for Markets Affected by Hurricane Irma

C&W Communications (C&W) today announced its latest involvement in joining the vast relief effort underway for those impacted by Hurricane Irma. “Like countless other businesses in the region, we suffered damage to our property and operations,” John Reid, C&W CEO said. “And our people are responding in the same way as so many of the communities we serve; with kindness, resourcefulness and action. Caribbean people are no strangers to the impact of hurricanes, and when the going gets tough their resilience shines through.” In the early hours of Tuesday, September…

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